Remote Assistance

For only £25 per hour, I can connect to your computer remotely, anywhere(as long as you have internet connection) and diagnose and repair any problems you may be having. It the same as having me sat in front of your computer assisting you at home or work. Just pay in advance, per hour through the link below, Credit & Debit cards accepted.

All you have to do is download and run a small program HERE(.ZIP File) that allows me to connect. The program does not install but just opens up a control panel with a user ID and Pass number, you then give that to me via MSN Messenger or Phone and we connect. That's it - Its that easy.

If you are interested, then please email Dave with your contact details and phone number to arrange a convenient time for Remote Support to commence.
(At present please note this service is available Mondays, Wednesdays, Thursdays, Fridays from 7pm till 9pm and Saturday & Sunday from 10am till 9pm GMT)

For 1 Hour please pay here (£25.00GBP)

Remote Assistance can help you with the following:

●    System Tune-up & Routine Maintenance to speed up PC
●     Configure & assist with setting for Email / Internet / Microsoft Office
●     Locate and remove running viruses
●     Identify and eliminate spyware applications
●     Install new software programs on your computer
●     Help with system or program settings
●     Software upgrades & patches
●     Help with hardware installation / configuration
●     Solve windows errors & computer glitches
●     Troubleshooting
●     Assist with your printer or other peripheral devices
●     Teach you the best way to maintain your computer
●     Increase the security of your Internet connection
●     Internet optimization
●     Tuition & General PC advice
●     And much more!

Frequent Questions

● Security - All communications between us and you are encrypted. All sessions are initiated by and completely under your control - you choose what level of control we have and can stop the session at any time. No software is installed permanently on your machine - the software is temporarily downloaded to enable us to access your machine. We can't access your machine without your express permission.

● Speed - The software is web based, and is available anywhere on demand. It's a small download. You don't need to have special permissions on your machine to enable the software to run, and it's compatible with most firewalls and routers, so there shouldn't be any complex configuration required.
You should be able to download the file and connect to me within a few mins and be up and running again in no time at all.

● Compatibility - Available to PC users, running an English version of Windows 98, 98SE, ME, 2000, NT, XP and Vista. Whilst a broadband internet connection is preferable (anything from 128K ISDN up), it is still available to users on a low bandwidth dial-up internet connection, but there may be a little bit of "lag" between the connection. Our software works on any connection. Dial-Up / Modem, Router, Broadband, Wireless and ISDN.

Does this mean that you can always connect to my computer?

Not at all. You actually connect to us as the service works in reverse. You run the connection software which connects your PC with a technician. When the support session is complete, the connection software is removed from your computer automatically. We can only reconnect if you run the remote PC repair connection software again.